Shipping Policy

At Go Kurtis, we are committed to delivering your orders safely, securely, and efficiently. We partner with trusted courier services both in India and internationally to ensure prompt and reliable delivery.

🚚 Courier Partners

Domestic Shipping (within India)
We use reliable domestic couriers such as Blue Dart, Delhivery, and XpressBees.

International Shipping
Orders outside India are shipped via global logistics partners like DHL, FedEx, and Aramex for secure and timely delivery.

⏱ Order Processing & Handling Time

  • Standard processing time is 3 to 5 business days.

  • May take up to 7 business days during high-volume or holiday seasons.

  • Orders are processed Monday to Friday (excluding public holidays).

  • A shipping confirmation email with tracking details will be sent once your order is dispatched.

  • Orders with multiple items may be shipped separately.

📅 Estimated Delivery Times

  • Domestic Deliveries (India): 5 to 8 business days

  • International Deliveries: 7 to 12 business days
    (These do not include the 2 to 5 day processing period)

🔍 Tracking Your Order

  • All shipments include a tracking number.

  • Tracking details may take 1 to 3 business days to update after dispatch.

  • If tracking remains inactive for more than 5 business days, please contact us at gokurtisinbox@gmail.com

🌍 For International Clients

Payment Options
International customers can pay using:

  • PayPal (with or without a PayPal account)

  • International MasterCard or Visa Credit and Debit Cards

  • American Express, Amex EMI, and Diners Club

  • Bank-to-bank transfer, MoneyGram, or Western Union

For payment assistance, contact us via WhatsApp: +91-9987754254 or email gokurtisinbox@gmail.com

Shipping Timeline

  • International orders are shipped within 4 to 6 business days after confirmed payment.

  • Transit time is approximately 4 to 6 business days via DHL, FedEx, or Aramex.

Customs & Duties (International Orders)

  • All orders are shipped internationally from our warehouses in India.

  • Import duties or taxes may apply depending on your country’s regulations.

  • These fees are not included in the purchase price and are the customer’s responsibility.

  • DHL or FedEx will handle customs clearance and deliver to your doorstep.

  • If duties/taxes are charged, DHL or FedEx will invoice and collect payment at the time of delivery.

📦 Package Safety & Delivery

  • All products are packed securely using bubble wrap, paper, or protective covers to ensure safe delivery.

  • Once the package is handed over to the courier, title and risk of loss transfer to the customer.

⚠️ Important Shipping Conditions

Shipping Address

  • Orders are shipped only to the address provided at checkout.

  • Once processing begins, the shipping address cannot be modified.

Delivery Acknowledgement

  • We are not responsible for deliveries accepted by anyone other than the intended recipient.

  • Please ensure someone is available at the delivery location to receive the package.

Damaged or Tampered Packages

  • Do not accept packages that are visibly damaged or tampered with.

  • Contact us immediately at gokurtisinbox@gmail.com with your order number and we will assist with a replacement.

⚠️ Delays Beyond Our Control
Deliveries may be delayed due to customs inspections, weather conditions, strikes, local holidays, or other unforeseen circumstances. We work closely with our courier partners to minimize disruptions and keep your order on track.

🔄 Policy Updates
Go Kurtis reserves the right to update this shipping policy to reflect operational, legal, or regulatory changes. Please review this page regularly for the most current version.

📞 Contact & Feedback
Trade Name: MB FASHION
Brand: Go Kurtis
GSTIN/UIN: 27ALYPB5002E1ZB
Principal Place of Business:
Lower Ground Floor, Shop No.28, Hi Life Mall,
Station Road, Santacruz West, Mumbai Suburban,
Maharashtra – 400054

Email: gokurtisinbox@gmail.com
WhatsApp: +91-9987754254

We appreciate your trust and look forward to serving you again.